DigitalSigns.ai

How to Set Up Amazon Signage Stick With DigitalSigns.ai (DShub)

This step-by-step guide will help you pair your Amazon Signage Stick with DigitalSigns.ai (DShub), so you can start publishing digital signage content in just a few minutes.

What You Need

  • An Amazon Signage Stick with the bundled power adapter.
  • A TV or commercial display with an available HDMI port.
  • A stable internet connection.
  • An Amazon account (required for device registration).
  • Your DigitalSigns.ai (DShub) account login.
  • A smartphone or computer (to access the Amazon Signage Manager).
1

Connect and power on the Amazon Signage Stick

Plug the Amazon Signage Stick into an available HDMI port on your monitor. Connect the included power cable and plug it into an outlet. Ensure your monitor is set to the correct HDMI input.

Note:We recommend using the provided power adapter into a wall outlet rather than a USB port on the TV for stability.

Signage stick connected to HDMI and power

2

Choose language and connect to Wi-Fi

When the device powers on, follow the on-screen instructions to select your preferred language. Scan for your Wi-Fi network and enter the password. Ensure your internet connection is stable.

Language selection screen on TV

3

Note the pairing code displayed on the Signage Stick

Once your internet connection is active, the Amazon Signage Stick will display a unique 6-character code. You will need this for the next part of the process.

Note:Keep this screen active while you proceed to a smartphone or computer.

Pairing code screen (e.g., nebyzx)

4

Open the Amazon Signage Manager console

On a nearby device (tablet, smartphone, or laptop), visit the Amazon Signage Manager website at signage.amazon.com. Log in with the same Amazon account used when purchasing.

Go to Amazon Signage Manager

Amazon Signage Manager login/welcome screen

5

Enter the pairing code and select DigitalSigns.ai as your CMS

In the Amazon Signage Manager, select 'Add New Device'. Enter the 6-character code displayed on your screen. When prompted to select a CMS, choose DigitalSigns.ai from the list of available partners.

Note:Choosing DigitalSigns.ai ensures the player app is automatically installed and configured correctly.

CMS selection screen with DigitalSigns.ai highlighted

6

Wait for the DigitalSigns.ai player to install

Once registered, the Amazon Signage Stick will begin downloading and installing the DigitalSigns.ai player app. This should take only a minute or two depending on your connection.

Download/Installation progress screen

7

Pair the device inside DShub and publish content

Log in to your DigitalSigns.ai (DShub) account. Go to the 'Screens' section and click 'Add New Screen.' Enter the pairing code shown on your TV to link the Amazon Signage Stick to your account.

Sign in to DShub

DShub dashboard pairing screen

8

Set up and monitor devices with the Amazon Signage mobile app

Download the Amazon Signage mobile app to monitor your screens on the go. You can add new devices, check online/offline status, and group devices by location.

Note:For detailed cloud management of content, always use the main DigitalSigns.ai (DShub) Dashboard.

Amazon Signage mobile app interface

Maintenance & Troubleshooting

  • Power Supply

    Ensure the stick has a stable power supply; if the screen flickers or resets, check the power adapter.

  • Firmware Updates

    Keep the device firmware up to date through the Amazon Signage Manager.

  • Pairing issues

    Verify that both the stick and your pairing device have active cloud connections.

  • Support

    Visit our Help Center or contact support if you encounter persistent issues.

For more help, visit our Help Center or contact support.

Need more help setting up?

Our team is here to ensure your Amazon Signage Stick implementation is successful.

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