GDPR Overview
How we protect your data and privacy
Our Commitment to GDPR
The General Data Protection Regulation (GDPR) is a comprehensive data protection law in the European Union that sets a high standard for data privacy. At DigitalSigns.ai, we are committed to being fully GDPR compliant and helping our customers fulfill their own GDPR requirements.
Data We Collect
As a digital signage CMS, we collect minimal personal data necessary to provide our service, including:
- Account information (Name, Email, Password)
- Billing information (if applicable)
- Usage data for service optimization
- Media content uploaded for display on your screens
How We Protect Your Data
We implement robust security measures to ensure the safety of your data:
- Encryption: All data is encrypted in transit and at rest.
- Access Control: Strict access controls are in place for our internal systems.
- Data Residency: We use secure cloud infrastructure with data centers that follow industry-standard compliance protocols.
Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can ask us to correct any inaccurate data.
- Right to Erasure: You can request that we delete your personal data.
- Right to Portability: You can request to receive your data in a structured, commonly used format.
Digital Signage Specifics
If you use our platform to display content that includes personal data (e.g., social media feeds or employee birthdays), you act as the data controller, and DigitalSigns.ai acts as the data processor. We ensure that our processing activities are transparent and secure.
Third-Party Data Processors
To provide specific features, we utilize the following third-party processors who may process data on our behalf:
- Google/YouTube: For video integration via YouTube API Services.
- Canva: For design integration and import services.
- Meta (Facebook/Instagram): For social media feed integrations.
Each of these processors is vetted for GDPR compliance and data processing agreements are in place where required.
Contact Our DPO
If you have any questions regarding our data protection practices or wish to exercise your rights, please contact our Data Protection Officer at support@digtialsigns.ai.